ISO9001
ISO27001
Role

OPTIMUM PERFORMANCE

It will be of no surprise to you that businesses are leveraging more and more cloud-based services whether that be public, private, community or hybrid, to deliver critical IT services to their end-users. You will also recognise that there are significant benefits to consuming cloud services, Software as a Service (SaaS), Infrastructure as a Service (IaaS), and Platform as a Service (PaaS); lessening the burden on your IT teams.

THE CLOUD AND PERFORMANCE MANAGEMENT

The very nature of how cloud-based services are delivered to end-users places a significant dependency on the interconnecting networks that connect your users to those services. In many ways, the exploitation of cloud computing services by enterprises has taken the IT server and server management challenges and exchanged them for network and network management challenges. Both the network and the applications that it transports need to operate at maximum efficiency in order to meet the expectations of your users and to deliver the required end-user experience. Additionally, the complexity of how services are delivered to your users introduces further challenges to your IT teams when attempting to determine the root cause of a performance issue.

PERFORMANCE MANAGEMENT SERVICES

Unsure of what type of performance management service you may need? Take a look at our four performance management services below to find out which service(s) will suit your business needs best.

APPLICATION PERFORMANCE MANAGEMENT (APM)

Our APM service is focused on proactive application performance management and monitoring. This service can effectively drill down to the root cause of performance problems in your end-to-end network and services, identifying and avoiding performance issues before they happen and have a real business impact.

NETWORK PERFORMANCE MANAGEMENT (NPM)

Our NPM service is focused on proactive network performance management and monitoring. This service can effectively drill down to the root cause of performance problems in your end-to-end network and services, identifying and avoiding performance issues before they happen and have a real business impact.

NETWORK APPLICATION TROUBLESHOOTNG (NAPA)

Our unique NAPA (Network, Application, Performance Analysis) product set, combined with our expert analysts, quickly and effectively drill down to the root cause of performance problems in your end-to-end network and services.

NETWORK TRAFFIC MANAGEMENT (NTM)

Our Network Traffic Management (NTM) service provides you with an on-premise capability to both actively monitor and manage network and application traffic at your boundary with the Wide Area Network (WAN).