FIND THE ROOT CAUSE FASTER
LOCATING THE NEEDLE IN THE HAYSTACK
Modern IT infrastructures are complex beasts; often consisting of a mixture of physical, virtual, containerised and cloud based services. Networkology offers a suite of comprehensive troubleshooting services that can be easily tailored to your needs.
Leveraging decades of industry experience in networks, applications and services, we can help you troubleshoot your or your customers environments. If you’re suffering with persistent performance issues, or perhaps struggling with pin-pointing the root cause of your pain, then we can help.
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DEPLOYING HOW & WHERE YOU NEED US MOST
END-TO-END PROBLEM ANALYSIS
Very rarely can an organisation boast to have both skills in problem management and technical analysis and reporting, however Networkology is such an organisation.
Experienced in Service & Problem Management, we can provide the complete end-to-end troubleshooting service; managing application and programme stakeholders, liaising with incident managers and coordinating technical teams. All whilst our consultants provide deep technical analysis of the problems at hand.
Perhaps you need to bolster your technical knowledge and/or tooling? Whatever mixture of service or solution is required, we can help addresses the needs of your organisation.
FULL STACK TOOLING
We are proud to have a wide array of tools at our disposal. Utilising the best-in-class solutions relating to Infrastructure Management, Network Traffic Management, Testing & Emulation and Application Performance Management, we are well equipped for any job!
Tactical & strategic tools to help pinpoint infrastructure and application level issues. copper and fibre-optic cable testing equipment and packet level analysers.
Products that facilitate the identification of disparate network flows, along with full-categorisation, partitioning and time-based optimisation of traffic classes.
TESTING & EMULATION
Software defined hardware or virtual based emulation solutions allow us to replicate real-world traffic loads, conditions and impairments in test environments.
Full-stack visibility, real-time user monitoring and reporting allows us to delve into the application code and server processes both on-premise and in the cloud.
LACKING ENVIRONMENT BASELINES?
It is extremely important that organisations have a clear, detailed and metric driven baseline of their IT systems. Performance baselines allow organisations to compare, alert and prepare for transformation projects, cloud-migrations or even new code releases.We offer a comprehensive range of Baseline & Auditing products and services to help.
Identifying issues is only part of the challenge, you must then figure out what to do next!
All of our troubleshooting services include comprehensive reporting. We provide concise executive summary information and detailed content tailored for the receiving audience, but also advice on the steps required to reach remediation.
Perhaps you’ve already identified the gremlins in your network or why your users complain of slow applications? Do you need someone to help turn that knowledge into action?
Whatever your requirement we encourage you to get in touch for an exploratory chat.